FAQs

Yes, we are currently delivering all over Pakistan and worldwide (except India).

Delivery times range from 2 to 4 days for all major cities of Pakistan and international deliveries may take up to 7 days, after the order is ready to deliver, depending upon the destination.

Yes, once you have placed your order, you can contact us through the various channels available and we will be happy to edit your order provided, if it has not already been processed. We can be reached via WhatsApp on 0092-301-2579036 or via email on nadiafarooqui@siardigital.com

You may cancel your order at any time before the order has been processed. Kindly contact us on WhatsApp 0092-301-2579036 or email nadiafarooqui@siardigital.com and we will work upon the cancellation process.

You can track the order using the tracking ID provided in your order confirmation email. Alternatively, you can contact us directly and provide us with your order number, and we will be glad to help track your order for you.

At Nadia Farooqui we produce the highest level of quality handmade products.

We do not offer any exchanges, returns or refunds once an item has been sold. However, if case you receive a defected item, please send us proof of the defect within 48 hours of receipt of the product. Once we review the defect, we might offer you an exchange or store credit for the defected piece received.

All customized orders are non-refundable. Please note, if you are requesting any customizations, we will not be able to offer you any refunds or exchanges.

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